Thank You For Your Order

If you have any questions about your order, or if you would like to let us know of any special instructions, feel free to call us (at the numbers below) or use our contact form.

Phone: (530) 271-2239 or (800) 869-0658

Hours: 9 am to 5 pm Pacific time.

If your order is being shipped outside the United States, we will contact you with the additional shipping charge.

Yes, there is an extra charge for foreign shipping.

The reason for this extra charge is simple: foreign shipping prices vary wildly, depending upon the product and "ship to" country.

There is no shopping cart system currently available to us that will accurately calculate shipping overseas.

Thus, we have elected to charge the standard domestic shipping at the time of purchase, then calculate the extra shipping required when we actually have your order packed, weighed and ready to go.

This method is more economical for you and much less problematic for us.

If you have a problem with this method of handling the extra shipping fees, please let us know and we can help you cancel the order with Paypal.

Bottom line, there is no way we can afford to ship any product out of the United States unless we are compensated for the difference between domestic and foreign shipping rates.

At no time during the purchase process do we see your credit card information.

This is one of the nice security features of purchasing through Paypal.

Paypal will send us notification of your purchase, along with your email address so that we may contact you, but, as far as the actual credit card information goes, we never see it.

So, if you have any questions about whether we store it or not -- not to worry. We don't even see it.